
audiobook
by George F. Hamilton, Frank Butterworth, H. T. Conner, A. H. Geuting
Transcriber's Note:
PREFACE
CHAPTER I THE FIELD OF RETAIL SELLING
CHAPTER II RELATION OF THE MAN TO HIS JOB
CHAPTER III HEALTH AN IMPORTANT FACTOR
CHAPTER IV ENTHUSIASM WITH HONESTY
CHAPTER V THE CUSTOMER AS THE SALESMAN’S GUEST
CHAPTER VI TAKING AN INTEREST IN THE CUSTOMER
CHAPTER VII DIFFERENT TYPES OF CUSTOMERS
CHAPTER VIII DIFFERENT TYPES OF CUSTOMERS (Continued)
A snapshot of the early American shoe trade unfolds through a rolls‑call of manufacturers, regional retailers, and industry leaders who banded together to shape a formal training program. The opening pages list dozens of firms—from bustling factories in Boston to emerging outlets in Texas—illustrating how widespread the push for professional salesmanship had become. This collective effort signals the ambition to turn shoe‑selling into a respected, systematic craft.
Listeners are guided through the core of that curriculum: mastering product knowledge, measuring a customer’s foot with confidence, and arranging displays that invite impulse buying. Real‑world anecdotes from seasoned managers reveal how a simple greeting could blossom into a lasting client relationship, while practical drills sharpen persuasive language and closing techniques. The advice is rooted in the day‑to‑day rhythm of bustling shoe counters, offering a clear window into the trade’s practical demands.
Beyond its historical charm, the material offers timeless lessons for anyone who works with customers. The emphasis on attentive listening, honest recommendation, and integrity resonates with modern retail, making the old‑school strategies surprisingly fresh. Whether you’re a seasoned salesperson or simply curious about the evolution of retail, the course delivers usable insights wrapped in an engaging piece of commercial history.
Language
en
Duration
~4 hours (260K characters)
Publisher of text edition
Project Gutenberg
Credits
Produced by Richard Tonsing, MFR and the Online Distributed Proofreading Team at http://www.pgdp.net (This book was produced from images made available by the HathiTrust Digital Library.)
Release date
Jun 22, 2017
Rights
Public domain in the USA.
Subjects
An early 20th-century business writer and educator, he is best known for helping shape practical training for shoe salespeople. His work blends sales technique with a strong emphasis on character, responsibility, and customer service.
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A nonfiction writer and biographer with a science background, he brings a researcher’s patience to family history and overlooked lives. His best-known work, coauthored with David McIntyre, explores the life of Emile Gauguin with both curiosity and personal connection.
View all booksKnown today for the practical guide Retail Shoe Salesmanship, this early 20th-century writer is a notably elusive figure whose work has outlasted most of the biographical record.
View all booksBest known as one of the co-authors of Retail Shoe Salesmanship, this early 20th-century writer helped turn practical store experience into straightforward advice for shoe salespeople. Surviving records suggest a close connection to Philadelphia’s shoe business, though biographical details about the person remain scarce.
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