article
by Patrick McKenzie
Some weeks ago I mentioned that I was implementing a user survey in Bingo Card Creator, using Wufoo. About forty of my customers have now taken the time to give me detailed advice. I thought I’d share some things I learned. A few takeaways may be applicable to your business, and at the very least “detailed, actionable advice can be yours if you just ask for it” should convince you to start a survey this week.
What a customer survey taught Patrick McKenzie about his users, product positioning, and buying decisions.
We are not affiliated with Patrick McKenzie. This unofficial audio edition is available to listen to and share for free. See the original selection on Kalzumeus.
Duration
~8 minutes (8K characters)
Release date
Feb 7, 2010